Streamline your patient workflow with an intuitive, cloud-based EHR and PM.
Let our team of billing experts manage your medical and/or vision claim filing.
Connect with over 400 labs and join over 20k practices who order lenses, frames, and contacts online.
A curated collection of free eBooks built to help you run a stronger eyecare business.
A library of videos and on-demand webinars to view on your own time.
See for yourself how your colleagues are growing successful practices.
Online, in-person, and Continuing Education events for eyecare providers.
Learn about where we started and who we are today.
Join our talented team working to build innovative products and services that fuel eyecare practices.
We pride ourselves in working with our partners to enable a profitable and successful industry.
One of the most common concerns when getting a new practice management and EHR software is how much disruption it's going to bring. That's why we've worked hard to make sure you have a partner not only during implementation, but through training and the lifetime support of your system.
We'll assign you a dedicated Customer Success Manager and Software Implementer who are there with you every step of the way through implementation. They’ll help pinpoint your unique needs and develop your implementation plan.
Selecting a staff member to be your Uprise Champion helps ensure that we have a point of contact that has the knowledge of your practice’s needs and can help lead the team to success.
We'll help customize different aspects of your system, like product catalogs, staff roles, system preferences, custom settings, and data migration.
We’ll connect you with our training team during the implementation process so that when your system is ready to go, so are you and your staff.
Your patient data can be migrated to Uprise electronically if you are switching from another practice management system. They will work with you to make sure that your data, such as patient demographics, recalls, and appointment schedule information is mapped into the appropriate fields in Uprise. Best of all, your practice's daily operations won't be impacted while migrating data from your old system to Uprise.
If you are migrating from a paper-only practice, you have flexibility in terms of how to handle the migration of your existing patient data. You can scan your documents as PDFs to attach to each patient profile as you go, or we can put you in touch with a third-party vendor that can help you do this electronically.
Training and support are at the core of a successful software experience. We've designed a comprehensive program that engages users at every level and tailors training material for the various roles of your staff. We also give you a variety of ways to reach our support team so that your practice isn't stalled if you ever need help.
Software and process changes can be challenging for staff members to adjust to. We get that, and we want to help you navigate the change to Uprise as smoothly as possible. Training for Uprise is done through our Learning Center. Training occurs continuously throughout the lifetime of your account.
The Uprise Learning Center is an online library that consists of videos and hands-on activities to help users learn the ins and outs of the system, and keeps you updated with the latest updates to the system. Since the Learning Center is available online, you and your staff can train from home or in the office.
Our training managers have ongoing, weekly training webinars available for all users to attend. These sessions can train new staff or answer questions of experienced staff members familiar with the system.
Software and process changes can be challenging for staff members to adjust to.
We get that, and we want to help you navigate the change to Uprise as smoothly as possible. Training for Uprise is done through our Learning Center. Training occurs continuously throughout the lifetime of your account.
The best way to document any non-urgent issues or feature updates with Uprise is through our support ticketing system including a detailed description and screenshot attachments.
Our Us-based support team is also available by phone.
Monday-Friday from 8:30am - 5:30pm CST
For questions or technical issues requiring immediate attention, you can call our support team at 888.324.6157.
There are plenty of options when it comes to tablets, with more being introduced all the time. Uprise might work on many of them, but we are unable to perform constant testing on every tablet device. We most often recommend and see the most success with use on the latest models of iPad Pro, iPad Air, or Microsoft Surface.