Policies & Notices
VisionWeb understands its responsibility to protect the privacy of all its users, whether they are eyecare professionals or current or potential patients. VisionWeb will do its best to provide high standards of privacy appropriate to each of these groups. Personal health and practice information is precious, and demands the highest level of privacy for those who choose to share that information.
VisionWeb makes it easy for all users to find, read and understand our privacy policies, which include:
User Collection Information Disclosure
VisionWeb may on occasion seek information about its users, primarily in the area of computer "cookies," which allow users to enter personal information once, and then have that information stored on their computers to allow for easier identification and data entry. This information will never be shared with anyone outside of VisionWeb without first getting your permission. In addition, on the rare occasions when we will ask for your permission, you must opt in to approve the sharing of it.
Collection or Use of Aggregate Data
VisionWeb will on occasion report to its investors and other interested parties aggregate data. This is data collected from individuals or groups of individuals. We promise to process this information so that no uniquely identifiable information about an individual can ever be distributed to an outside party.
When you register on this VisionWeb site, you will be asked to provide certain information about yourself, such as your e-mail address, your preferences for certain kinds of information, and other forms of demographic details. This data will never be shared with outside third parties but will be used to provide you with customized content based on your preferences. You may change your communication preferences at any time by clicking the link labeled email preferences in any communication you receive from us. Some of the data will be aggregated to provide information to interested third parties. However, the data will be processed so that no uniquely identifiable information about an individual can ever be distributed to an outside party.
Eyecare Professional Users
As eyecare professionals and practitioners, you know how important it is to protect your privacy and that of your current or potential patients. VisionWeb will do its best to provide you and your practice with the highest level of privacy, and to guard your patient information. Here’s how it works:
Only qualified eyecare practices will be permitted to enter the professional section of the VisionWeb site. Eyecare providers who are dispensing professionals must first register a user name and password with VisionWeb in order to access the website’s Professional areas. This means, of course, that eyecare professional users should protect their user names and passwords. You should also consider changing your password and user name on a regular basis to ensure privacy.
“Cookies” are small files of information stored on your computer’s hard drive by your Internet browser. These “cookies” are used by websites to personalize and identify the user. VisionWeb uses “cookies” to store information such as your Shopping Cart status and your VisionWeb ordering history.
Google Tag Manager
This website has implemented and uses remarketing tools via Google Analytics Display Advertising. Visitors to this site can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. By using Remarketing with Google Analytics to advertise online, third party vendors, including Google, show ads from this website across the internet. This website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to this website. Visitors to this website can also opt-out by using the Google Analytics opt-out browser add-on.
Special Provisions for Residents of the EU:
The personal data we collect will be used for the following purposes:
Placing eyeglass, frame, and contact lens orders through VisionWeb.com
Communicating these orders to the lab of your choosing
Sending occasional messages related to service operations
Running occasional advertising campaigns and conducting market research
Troubleshooting system and performance problems
Our legal basis for processing the personal data:
It is necessary in order to process and ship your orders
It is necessary to keep you informed of application features and performance
Any legitimate interests pursued by us, or third-parties we use, are as follows:
For the purpose of fulfilling orders placed on VisionWeb.com
In order to process an order through VisionWeb, we collect the following information:
- Business Name
- Business Address
- Business Phone
- Eyecare Business Type
- Administrator Name
- Administrator Phone
- Administrator Email Address
- User Name
- Password (encrypted)
- Rx data
- Optical measurements
- Lens choice
- Lens coatings
- Frame choice
- Tracking cookies
- Ordering log files
- We do not collect any data the GDPRconsiders a special category (health, racial or ethnic origin, religious or political affiliation, trade union membership.
By using the VisionWeb.com site, you are consenting to this privacy notice you and giving us permission to process the data you provide to us specifically for the purposes identified
EU residents may withdraw consent at any time by contacting email@example.com. When this request is made, we will delete your user account and all orders you have placed through our system.