RCM (Revenue Cycle Management) Account Representative – Optometry

Responsibilities: Provide customer support via phone, email, and GoToMeeting for clearinghouse and RCM customers. Monitor customer accounts to identify trends and proactively engage the client with solutions and updates. Identify, research, and resolve account concerns or issues; reported by the customer, internal team, and partners. Work clearinghouse rejections for customers and create missing information requests […]