VisionWeb services allow you to connect with your customers electronically through many interfaces, including VisionWeb’s online portal VisionWeb.com, integrated practice management systems, and commerce-by-VisionWeb websites. More points of access to you mean more convenience for your customers. Through VisionWeb, your customers can order to you anytime, so you can receive orders even when you are closed.

Features & Benefits:

• Seamless Ordering: Instantly receive orders without manual intervention, making the fulfillment process more efficient
• Customized Product Catalogs: You control the products available for your customers to order, resulting in more accurate orders and fewer call-backs to your customers
• Online Order Tracking: Provide up-to-date order status information to your customers so they know where their orders are in processing without having to calling your lab
• Trace File Interface: Receive trace file uploads with spectacle lens orders to ensure accurate ready-to-mount lens processing
• Order Routing: Electronically receive and outsource jobs with other suppliers on the VisionWeb network
• Stock Lens Capability: Make electronic stock lens ordering available through your VisionWeb connection
• Customer Service & Technical Support: Receive help managing your product catalog, training for your sales and customer service staff, and ongoing support for your customers
• Sales & Marketing Support: Utilize a variety of sales tools that we provide to help you promote online ordering to you customers, or work with our team to create a custom marketing program for your business