Using VisionWeb’s services will connect you with your customer electronically through many interfaces including VisionWeb’s online portal, VisionWeb.com, integrated practice management systems, and commerce-by-VisionWeb websites.  More points of access to you mean more convenience for your customers.  Through VisionWeb, your customers can order to you anytime so you can receive orders even when you are closed.  Consider VisionWeb a virtual storefront for your products – open 24/7, every day of the year!

Functionality & Connectivity
Orders placed through VisionWeb’s ordering service are submitted to suppliers connected to the VisionWeb network through automated methods, including electronic data exchange, file transfer, or even fax, depending on your technical capabilities and preferred method of order receipt.  Enjoy these features and benefits:

• Seamless Ordering: Instantly receive orders without manual intervention, making the fulfillment process more efficient
• Customized Product Catalogs: You control the products available for your customers to order, resulting in more accurate orders and fewer call-backs to your customers
• Online Order Tracking: Provide up-to-date order status information to your customers, so they know where the order is in processing without calling your lab
• Trace File Interface: Receive trace file uploads with spectacle lens orders to ensure accurate ready-to-mount lens processing
• Order Routing: Electronically outsource jobs to other suppliers on the VisionWeb network
• Stock Lens Capability: Make electronic stock lens ordering available through your VisionWeb connection
• Customer Service & Technical Support: Receive help managing your product catalog, training for your sales and customer service staff, and ongoing support for your customers
• Sales & Marketing Support: Utilize a variety of sales tools that we provide to help you promote online ordering to you customers, or work with our team to create a custom marketing program for your business

Our team works with each supplier to customize a connection with VisionWeb based on the supplier’s existing technology.

To learn more about becoming a VisionWeb-connected supplier, please contact BD@visionweb.com or call (904) 443-1145.  For more information on sales and marketing support, please contact marketing@visionweb.com.